1. Introduction

NEW DELTA AUTO GLASS LLC (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, schedule services, or contact us by phone, email, or social media.

By using our services, you agree to the terms in this Privacy Policy.

2. What Information We Collect

We may collect the following types of personal information:

A. Contact Information

Name,Phone number,Email address,Physical address (for mobile services)

B. Vehicle & Service Info

Vehicle make, model, and year,Service type (e.g., windshield replacement, detailing)Insurance provider details (if applicable)

C. Payment & Transaction Info

Service quotes and final invoices Insurance claim data (if we process claims on your behalf)Payment method (we do not store credit card data directly)

D. Website Interaction (via Cookies)

IP address,Browser type,Pages visited,Time spent on site

This information is collected to improve the user experience and website performance.

3. How We Use Your Information

We use your personal information to:

Schedule and deliver mobile services,Provide accurate quotes and invoices,Process insurance claims (with your consent)Respond to questions and service requests,Improve our services and marketing,Comply with legal and regulatory requirements

4. How We Protect Your Data

We implement standard security measures including:

SSL encryption on our website,Secure internal data systemsLimited access to client records,Routine data audits and backups

Your data is never sold. We only share your information with:

Insurance companies (if you request claim handling)Trusted service platforms (e.g., scheduling software or payment processors)

5. Cookies and Tracking

We use cookies to:

Understand how visitors use our website,Customize user experience,Track marketing performance

You can disable cookies via your browser settings. Doing so may limit some functionality of our site.

6. Third-Party Links

Our website may contain links to third-party sites (e.g., YouTube, social media, or insurance partners). We are not responsible for the privacy practices or content of those websites.

7. Your Rights

You have the right to:

Request access to your personal information,Ask for corrections or updates,Request deletion of your data,Opt-out of marketing communications at any time

To make any of these requests, email us at:

[email protected]

8. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If we become aware of such data, it will be deleted immediately.

9. Changes to This Policy

We may update this policy as needed. When changes are made, we will update the date at the top of the page and notify users via our website or email (if applicable).

10. Contact Us

For questions or concerns regarding this policy, please contact:

📧 [email protected]
📞 (509) 463-6699